Asylum seekers who have an appointment at the Application Centre Ter Apel often spend several hours waiting. To make better use of time we started mid-February with the showing of informative television programs in the four waiting areas.

An 8 hour stream of Dutch television programs such as The Netherlands From Above (Nederland van Boven), Rail Away and The Apple Core (Het Klokhuis), subtitled in Arabic and English, runs daily. This stream is provided by NPO Net in Nederland, which  offers via internet programs to familiarize newcomers in our society.

This waiting room program is part of a number of improvements in the provision of information to asylum seekers. The IND collaborates in this with organizations such as Central Agency for the Reception of Asylum Seekers (COA), Repatriation and Departure Service (DT&V), Dutch Council for Refugees (VWN), Ministry of Security and Justice, Red Cross and the Council for Legal Aid.